This position is located at Shy Bird - Kendal Square. We are an aspirational and accessible neighborhood restaurant group, offering affordable and approachable food & beverage paired with sincere hospitality. We want to provide a meaningful employee experience that provides for all team members and offers professional growth for those who seek it. We firmly believe in the role of restaurants in strengthening communities and positively impacting the lives of our employees and guests.

• Maintaining the tone and pace for the team throughout dinner service all the way to the close of the restaurant
• Modeling warm/energetic/timely greetings as guests approach the bar
• Modeling great hospitality and empathy
• Cultivating and communicating regulars
• Lead new bartender training efforts as well as beverage training for new servers, ongoing training for staff by contributing to and utilizing the Opus training platform
• Full knowledge of the food menus
• Through the direction of the General Manager, hold the bartending team accountable for:
  • Service & Hospitality expectations
  • Engagement with the Wine by the Bottle list/red book
  • Opening and Closing checklists
  • Daily and Weekly cleaning projects
  • Organization of the bar and refrigeration/storage
  • Oversee the nightly Bar Log and delegate prep projects
  • Daily communication around bar ordering needs by utilizing the Bar Order Guide
  • All in All Day, always running food, assisting the floor
• Assisting with inventory at the end of each month
• Participate in seasonal beverage changes including ordering, implementation, training
• Supporting expo/packing as necessary, always running food
• Contribute to the growth and evolution of Shy Bird with ideas and feedback
• To be successful in this role, you must embrace that you will be viewed as a model by your peers.

This is a growth oriented position with opportunities along management and product leadership tracks.

Keys to thriving at Shy Bird:

Positivity, Sense of Urgency, and Reliability

Seek Connections and Build Community with Colleagues and Guests

Be Curious About Food, Beverage, and Hospitality

‘All in, All Day’