Shy Bird - Fenway

About Shy Bird:

This position is located at Shy Bird - Fenway. We are an aspirational and accessible neighborhood restaurant group, offering affordable and approachable food & beverage paired with sincere hospitality. We want to provide a meaningful employee experience that provides for all team members and offers professional growth for those who seek it. We firmly believe in the role of restaurants in strengthening communities and positively impacting the lives of our employees and guests.

Purpose of Position:

The Lead Bartender role is, like Shy Bird, multi-faceted. By day, you could be behind the counter taking orders, running food, or helping to pack takeout. By night, you're making Negronis, opening bottles of wine, and chatting bar-side. You will be trained in our food, wine, spirits and beers, helping bring these programs to life for our guests. The description below is for a Lead Bartender, but everyone works side-by-side at Shy Bird, so everybody needs to be cross-trained to support one another. Chefs run food and bus tables. Counter team does dishes. Bartenders seat guests and stock plates. We all run chicken.

Lead Bartender

• Maintaining the tone and pace for the team throughout dinner service all the way to the close of the restaurant
• Modeling great hospitality and empathy
• Cultivating and communicating regulars
• Support new bartender training efforts as well as beverage training for new servers
• Through the direction of the Assistant General Manager, hold the bartending team accountable for:
  • Service & Hospitality expectations
  • Daily and Weekly cleaning projects
  • Organization of the bar and refrigeration/storage
  • Oversee the nightly Bar Log and delegate prep projects
  • Communicate bar needs by utilizing the Bar Order Guide
  • All in All Day, always running food, assisting the floor
• Assisting with inventory at the end of each month
• Utilizing closing checklists with staff and performing closing duties as a manager.
• Leaving the restaurant in a condition that is conducive to opening for the AM staff
• Handling nightly cash deposits and tip recording
• Contribute to the growth and evolution of Shy Bird with ideas and feedback
• To be successful in this role, you must embrace that you will be viewed as a model by your peers.

Responsibilities:

• Greet all guests warmly and within time standards
• Seek meaningful connection with guests in a fast-paced environment
• Thoughtful meal composition and design on behalf of guests
• Comprehensive knowledge of the food menus
• Comprehensive knowledge of coffee, soft beverage, wine by the glass, beer and cocktails
• Commitment to building knowledge of wine, beer and spirits
• Prepare drinks in accordance with recipes in a timely fashion
• Help pre-bus, maintain and clean the bar and dining room during service
• Assist with opening and closing restaurant duties and re-stocking
• Support mise en place and preparation across Shy Bird

Keys to thriving at Shy Bird:

• Reliable, Positive, Sense of Urgency
• Seek connections and build community with colleagues and guests
• Be curious about food, beverage, and hospitality
• "All In, All Day"